Export Documents FAQ

WHAT IS THE DHL DELIVERY ADDRESS?

The DHL Delivery Address is the address where AA Japan will send you all documents related to your vehicle, including the bill of lading, quality certification and export certificate.

WHAT ARE THE CONSIGNEE AND THE NOTIFY PARTY?

The consignee is the importer of the vehicle who is legally allowed to receive it. The notify party is the name and address details of the person who should be notified on arrival of the cargo. This could be the actual buyer or receiver of the vehicle, clearing and forwarding agent or dealer. These two pieces of information are mandatory in order to import a vehicle. A shipping company cannot issue a bill of lading without both a consignee and notify party.

WHAT DOCUMENTS WILL I RECEIVE FROM AA JAPAN?

During the shipping process, AA Japan will send you 3 separate documents. These are: the export certificate, which certifies that the vehicle is no longer registered in Japan; the quality certificate, which certifies that the vehicle satisfies quality standards; the bill of lading (B/L), which details shipment of merchandise and is necessary for you to take possession of the vehicle. AA Japan will receive these 3 documents at different times, but will only send them on to you when all are ready. They will be sent in one single package via DHL. However, as soon as we receive an individual document, we will upload a copy of it to your account (My Transactions).

CAN I VERIFY DOCUMENTS BEFORE YOU SEND THEM?

Yes, of course. You can access any documents relating to your vehicle via Account/My Transactions as soon as they become available. This means you can easily consult and verify them ahead of their DHL delivery.